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Customer uploads can not be eliminated unless they breach Google's content policies (off-topic, offensive, misleading). Flag genuinely bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google turns down such requests and duplicated flagging can decrease profile trust signals.

Profiles that add media weekly show measurably higher views in the Performance tab than profiles that submitted as soon as at setup and then stopped. Treat media as an ongoing deliverable, not a setup task. The old Insights tab was replaced by the Efficiency tab in 2023 and substantially overhauled once again in 2026.
A good weekly read takes five minutes and tells you whether category-level SEO work is landing. Efficiency divides searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (competitor or adjacent-brand inquiries). Rising discovery ratio is the cleanest single indication that category and content work is moving the profile beyond its existing audience.

Each action maps to a different phase of the local funnel. Track the ratio, not just the raw numbers a profile with 500 views and 40 direction requests is carrying out far much better than one with 5,000 views and 50 requests.
The 2026 upgrade included a brand-new row that splits impressions by surface area: timeless regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share an increasing percentage of views originating from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is listed below 15%, your profile is either missing out on grounding material (product descriptions, in-depth reviews) or is competing in a vertical where Google has not yet rolled out summaries.
The benchmark is indicative instead of definitive you can not see which peers are consisted of but sustained below-median performance on views or action rate is a signal to examine main classification, description efficiency, and media freshness. Pull Performance information into Looker Studio through the main GBP adapter for cross- place reporting.
Google has actually described regional ranking as a function of three factors for over a decade: distance, significance, and prominence. That framing still holds in 2026, however each factor has gathered sub-signals that separate top-performing profiles from stagnant ones.
A dental professional whose description reads "Household dental expert offering cleanings, lightening, veneers, and pediatric care" will match more discovery inquiries than one that reads "Your trusted local dental practitioner". The most complex element. Consists of backlink profile of the linked site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, market directories), evaluation count, evaluation speed, review sentiment, and offline brand name acknowledgment (news discusses, sponsorships).
A different sub-signal that Google has progressively weighted. Profiles receiving fresh evaluations each week outrank otherwise-equivalent profiles whose latest evaluation is 3 months old. Cadence matters more than volume at the margin. Tie review requests to an operational milestone (service conclusion, shipment, follow-up call) so the cadence is automatic rather than campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each inconsistency makes Google somewhat less confident about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority inconsistencies quarterly.
Profiles with rich grounding material (comprehensive evaluations, substantive items, connected service pages) are cited inside Overviews; thin profiles are excluded. Whatever above still uses when you run one profile.
A dental practitioner whose description reads "Family dentist offering cleansings, lightening, veneers, and pediatric care" will match more discovery questions than one that checks out "Your trusted regional dental professional". The most complex aspect. Consists of backlink profile of the linked site, citations throughout the local-citation graph (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, review speed, evaluation belief, and offline brand recognition (news mentions, sponsorships).
A separate sub-signal that Google has increasingly weighted. Profiles receiving fresh reviews each week outrank otherwise-equivalent profiles whose latest review is 3 months old. Cadence matters more than volume at the margin. Tie evaluation requests to a functional milestone (service conclusion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
[target1:anchor_exact1]Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google slightly less positive about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with rich grounding content (in-depth evaluations, substantive items, linked service pages) are cited inside Summaries; thin profiles are omitted. Everything above still uses when you run one profile.
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